Privacy Policy

Privacy Policy

Introduction

Welcome to https://donkey-spicy-zest-tortilla-chips.chicagotortillachips.com! We are dedicated to protecting your privacy and ensuring a transparent and secure data handling process. This comprehensive Privacy Policy details our practices regarding the collection, management, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the Protection of Personal Data in the Private Sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah, Connecticut, Virginia, South Africa, and other state privacy laws.

Scope

This policy applies to every aspect of our online presence, including our official website, mobile applications, online services, and products under the Donkey Spicy Zest Tortilla Chips brand. However, it’s crucial to understand that this policy does not extend to third-party platforms, apps, or services linked from our site. These external entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

Our Privacy Policy guides your interactions when:

  1. You use our applications and services as an authorized user.
  2. You visit any of our websites linked to this Privacy Statement.
  3. You receive communication from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal information, categorized as follows:

  1. Account Information: Details required for creating and managing your user account, such as usernames, passwords, email addresses, and profile preferences.
  2. Payment Information: Credit card numbers, billing addresses, and other payment-related data used for transactions on our platform.
  3. Financial Information: We may collect bank account details or financial records to facilitate specific transactions or services (if you choose to use these).
  4. Purchase Information: Details about your orders, including products purchased, quantities, and order dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile network information, and advertising IDs.
  6. Location Data: Information about your geographical location when you use our services on a mobile device.
  7. Feedback: Any comments, reviews, or ratings you provide to improve our products and services.
  8. Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms (subject to their privacy policies).
  9. Product Information: Details about the products you interact with on our site, including preferences, browsing history, and product recommendations.

We gather this data through various methods, including direct user input, tracking technologies, and third-party providers.

Cookies

To enhance your experience and provide valuable insights, we use cookies on our website. Cookies are categorized as:

  1. Strictly Necessary: These ensure basic functions of our site, like secure login.
  2. Preference: Cookies remember your preferences to personalize content.
  3. Analytics: They track visitor behavior to analyze trends and improve performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once these purposes are fulfilled, we securely delete or anonymize your information.

Security Measures

Donkey Spicy Zest Tortilla Chips implements robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. We employ encryption for data in transit and at rest, as well as secure third-party processing partners.

Children’s Privacy

Our services are not directed towards children under 18 years of age. We do not knowingly collect or store personal information from such individuals.

Your Rights (Subject to Local Laws)

Depending on your location, you have specific rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: You have the right to restrict the processing of your personal information in specific cases.
  • Portability: Upon request, we can provide a portable copy of your data in a commonly used format.
  • Objection: You can object to the processing of your data for specific or all purposes.
  • Non-Discrimination: No adverse decision should be made solely based on automated processing of your personal information.

To exercise these rights, please contact our privacy team using the details provided below. We will respond to your requests as quickly as possible, within the timeframes prescribed by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website, and we encourage you to review it periodically.

Contact Information

For any questions regarding privacy, data requests, unsubscriptions, or other inquiries, please contact us:

  • Email: contact@donkey-spicy-zest-tortilla-chips.chicagotortillachips.com
  • Postal Address: [Provide the physical address]

We appreciate your trust in our company, and we are committed to maintaining a transparent and secure data management practice.